Policies

An enquiry alone doesn't hold your dates. Advance payment is 50% of the total; the remaining balance is payable at check-in.

Once you book, we'll send you a reservation message with when to pay, where to pay, and the payment options available to you.

Available payment methods are included in your reservation message. Once payment is received, you'll get a confirmation message and your dates are locked in.

Unpaid bookings are held for 15 days from the invoice date, after which the dates are released back to general availability.

Taxes are extra — GST at 18% applies on top of room rates.

Questions about any of this? Contact us directly.

Bookings made through Booking.com or Airbnb follow that platform's own cancellation policy. The policy below applies to bookings made directly with us.

Plans change — tell us as soon as you can, and we'll do our best to work with you.

• 60+ days before arrival: refund, minus a 10% processing fee.
• 30–59 days before arrival: 50% retained.
• 29 days or fewer before arrival: no refund.

Cancellation policy applies based on the rate you booked. A non-refundable or discounted rate carries no cancellation, regardless of how far out you cancel.

If we have to cancel — government order or force majeure — you get a credit voucher valid for 12 months, not a refund. Pushkar Fair and other sold-out dates are the exception, terms confirmed at booking.

Once a refund is approved, it's processed within 15 days of receiving all required information and your banking details. Any credit card or payment-processing fees are deducted from the refund amount.

This isn't a commercial hotel—we host a limited number of guests who will genuinely enjoy the spirit of the place. A few rules are enforced to keep it that way:

Check-in is from 1:00pm and checkout is by 11:00am. If you would like an early check-in or late checkout, let us know in advance.

• No alcohol, smoking, or drugs.
• No parties, groups, loud music, or TV. Please preserve the quiet of the farm.
• No outside food or drinks, and no food in rooms.
• Meal timings: breakfast 8–10am, lunch 1–2pm, and early dinner 6–8pm.
• No outside visitors without permission and a government ID submitted in advance.
• Children are not allowed.
• Pets are not allowed.

If you feel strongly that this is the right place for you, contact us for permission about children or pets. For the right reasons and the right guests, we may waive either of those two rules.

Meals are cooked fresh from what the farm grows — since good food takes time, please tell the staff your meal plans at least 4 hours in advance.

The farm has dogs. If you are uncomfortable around them, let us know in advance so we can arrange for them to be kept securely in their enclosures.

An extra bed is ₹3,000 per room per night. Rooms are designed for double occupancy.

We'll get in touch closer to your dates (WhatsApp or a direct call) to confirm your arrival time.

By booking or staying with us, you agree to follow the rules of the property and the reasonable instructions of our team.

The person making the booking must be at least 18. A government-issued photo ID with address proof (Aadhaar Card, Driving License, Voter ID, or Passport) is required at check-in. Without an original valid ID, we can't check you in.

Guests are liable for any damage to facilities and are expected to keep the room in good condition and maintain hygiene and cleanliness.

A violation of the House Rules or these terms may result in immediate action and a penalty of up to ₹10,000 per incident. We enforce these rules and may ask the guest to leave the property.

If a guest takes any inappropriate action, or inappropriate behavior is brought to our attention, we reserve the right — after investigation — to take action, including legal action if needed, and may ask the guest to leave the property.

A website enquiry isn't a confirmed booking — rates, rooms, and dates are only confirmed directly with us.

Name, contact, dates, guests, any notes — used to reply and host you properly. We also record basic site-visit information automatically: which pages you view, a random session ID, and how you arrived at the site. We don't collect names, phone numbers, or emails in that automatic record — only in the enquiry itself.

We don't sell your data. We may share basic booking information with a booking or payment partner where needed to complete your stay, or if required by law or a government request.

If you're contacting us from the EU or UK, GDPR gives you the right to access, correct, or delete the data we hold about you, and you can act on them by emailing us.

Privacy questions: [email protected] or +91 88755 05555.